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AI & DevOps · Operations

AI SRE and agentic ops, in reading order

The articles on this site about putting AI agents to work in operations, arranged as one path: agents that investigate incidents, the MCP servers that let them reach your tools, agents inside CI, and the infrastructure code they change.

By Matthews WongReviewed on

Key takeaway

This path starts with AI SRE agents that investigate alerts, from HolmesGPT and Grafana to the AWS, Azure, Google, Datadog, Elastic and PagerDuty offerings, then covers the MCP servers that give agents scoped access to ops tools, the agentic workflows that triage and fix CI, and the Terraform, OpenTofu, Pulumi, Argo CD and Flux changes underneath.

Reading path · 25 articles

Read in this order

Each stage builds on the one before. If you already know a stage, skip ahead; the line under each title says what that article adds.

Stages 1 / 4

AI SRE agents on call

Agents that pick up an alert and come back with a hypothesis: what each one does, what it costs to run, and where its guardrails stop.

  1. 01DevOps12 min readHolmesGPT Kubernetes Alerts: Runbooks Beat the Model ChoiceWhy this step: Start here: a two-person SRE team routes Prometheus alerts through HolmesGPT into Slack, and finds runbooks matter more than the model.
  2. 02DevOps11 min readGrafana Assistant Investigations: Alert-Triggered RCA SetupWhy this step: Every page arrives with a hypothesis report: alert-triggered investigations in Grafana, scoped and costed safely.
  3. 03AI11 min readElastic nightshift AI SRE: Start With the Investigation EngineWhy this step: Elastic splits its AI SRE into four engines; why investigation alone, on existing alerts, is the safest start.
  4. 04AI/ML12 min readDatadog Scout 1.0: What Cheaper AI SRE Investigations MeanWhy this step: A close reading of Datadog's claim of cheaper investigations, the benchmarks behind it, its credits and a budget script.
  5. 05Cloud12 min readAWS DevOps Agent: Incident Investigation, Cost and AccuracyWhy this step: How AWS DevOps Agent triages and bills incidents, a daily cost alarm, and a way to test its accuracy claim on your stack.
  6. 06Cloud12 min readAzure SRE Agent: Tool Permissions, Hooks and Approval GatesWhy this step: Allow, ask and deny rules, hooks and run modes in Azure SRE Agent, and where Ask fails in Autonomous mode.
  7. 07Cloud12 min readGemini Cloud Assist Investigations: Proactive RCA and FinOpsWhy this step: Google's investigations and proactive agents in Gemini Cloud Assist: setup, Eventarc routing, MCP and failure modes.
  8. 08DevOps12 min readPagerDuty SRE Agent: Virtual Responder Setup and GuardrailsWhy this step: Put an AI agent on the escalation policy as a virtual responder, and the approve-before-act gaps to know.
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